/* ODEM Vendas — Chamados R3: patch consolidado, revisão visual isolada.
 * Mantém contratos, banco, status e permissões. Não altera os estilos gerais. */
.support-v2-manager .support-r3-page{gap:16px;min-width:0}
.support-v2-manager .support-r3-overview,
.support-v2-manager .support-r3-list-panel,
.support-v2-manager .support-r3-side-panel{min-width:0;border:1px solid var(--border);background:var(--surface);border-radius:16px;box-shadow:none}
.support-v2-manager .support-r3-overview{padding:clamp(16px,2vw,24px);display:grid;gap:16px}
.support-v2-manager .support-r3-overview-top{display:flex;gap:18px;align-items:flex-start;justify-content:space-between;flex-wrap:wrap}
.support-v2-manager .support-r3-overview-title{min-width:0;flex:1 1 370px}
.support-v2-manager .support-r3-eyebrow{font-size:10px;font-weight:800;letter-spacing:.09em;text-transform:uppercase;color:var(--text-3);display:block}
.support-v2-manager .support-r3-overview-title h2{font-size:clamp(19px,2vw,25px);line-height:1.25;margin:5px 0 6px;color:var(--text)}
.support-v2-manager .support-r3-overview-title p{font-size:13px;color:var(--text-2);margin:0;line-height:1.5;max-width:610px}
.support-v2-manager .support-r3-status-label{display:grid;gap:6px;min-width:190px;color:var(--text-3);font-size:11px;font-weight:700}
.support-v2-manager .support-r3-status-label select{width:100%;min-height:44px;background:var(--surface-2);border:1px solid var(--border);color:var(--text);border-radius:10px;padding:9px 12px;font:600 13px system-ui;cursor:pointer}
.support-v2-manager .support-r3-version{border-top:1px solid var(--border);padding-top:11px;font-size:12px;color:var(--text-2)}
.support-v2-manager .support-r3-version>summary{cursor:pointer;line-height:1.5;width:max-content;max-width:100%}
.support-v2-manager .support-r3-version>div{display:flex;flex-wrap:wrap;gap:6px 16px;padding-top:8px}
.support-v2-manager .support-r3-version strong{color:var(--text)}
.support-v2-manager .support-r3-version-warning{color:var(--text-3)}
.support-v2-manager .support-r3-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.support-v2-manager .support-r3-metrics>div{display:grid;gap:3px;padding:13px 14px;background:var(--surface-2);border-radius:11px;border:1px solid var(--border);min-width:0}
.support-v2-manager .support-r3-metrics strong{font-size:22px;line-height:1.2;color:var(--text);font-variant-numeric:tabular-nums}
.support-v2-manager .support-r3-metrics span{font-size:11px;color:var(--text-3);line-height:1.4}
.support-v2-manager .support-r3-progress{height:5px;border-radius:99px;background:var(--border);overflow:hidden}
.support-v2-manager .support-r3-progress span{height:100%;display:block;border-radius:99px;background:var(--brand);transition:width .15s ease}
.support-v2-manager .support-r3-workspace{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(290px,1fr);align-items:start;gap:14px;min-width:0}
.support-v2-manager .support-r3-list-panel,.support-v2-manager .support-r3-side-panel{padding:clamp(14px,1.7vw,20px);display:grid;gap:14px}
.support-v2-manager .support-r3-section-head{display:flex;justify-content:space-between;align-items:start;gap:10px;flex-wrap:wrap}
.support-v2-manager .support-r3-section-head h3,.support-v2-manager .support-r3-side-head h3{font-size:17px;line-height:1.3;margin:0;color:var(--text);letter-spacing:-.01em}
.support-v2-manager .support-r3-section-head p,.support-v2-manager .support-r3-side-head p{font-size:12px;color:var(--text-3);margin:5px 0 0;line-height:1.5}
.support-v2-manager .support-r3-count{color:var(--text-2);font-size:12px;font-weight:700;border:1px solid var(--border);border-radius:99px;padding:6px 10px;white-space:nowrap}
.support-v2-manager .support-r3-filterbar{display:grid;grid-template-columns:minmax(0,1fr) minmax(160px,.55fr) auto;align-items:end;gap:8px}
.support-v2-manager .support-r3-field{min-width:0;display:grid;gap:5px;font-size:11px;font-weight:650;color:var(--text-3)}
.support-v2-manager .support-r3-field :is(input,select),
.support-v2-manager .support-r3-range-label input{
  box-sizing:border-box;width:100%;min-width:0;min-height:42px;padding:10px 12px;
  background:var(--surface-2);border:1px solid var(--border);border-radius:10px;color:var(--text);font:13px system-ui;
}
.support-v2-manager .support-r3-field input::placeholder{color:var(--text-3)}
.support-v2-manager .support-r3-clear,.support-v2-manager .support-r3-no-results button{border:1px solid var(--border);background:transparent;color:var(--text-2);border-radius:10px;min-height:42px;padding:8px 12px;cursor:pointer;font:600 12px system-ui}
.support-v2-manager .support-r3-period{border:0;padding:0;min-width:0}
.support-v2-manager .support-r3-period>summary{display:list-item;cursor:pointer;width:max-content;max-width:100%;color:var(--text-2);font-size:12px;line-height:1.5}
.support-v2-manager .support-r3-period-controls{margin-top:12px;display:flex;flex-wrap:wrap;align-items:end;gap:10px}
.support-v2-manager .support-r3-period-controls>.support-r3-field{min-width:200px;flex:1 1 200px}
.support-v2-manager .support-r3-range-label{display:grid;gap:5px;min-width:145px;flex:1 1 145px;color:var(--text-3);font-size:11px;font-weight:650}
.support-v2-manager .support-r3-ticket-list{display:grid;gap:9px}
.support-v2-manager .support-r3-ticket{padding:13px 14px;border:1px solid var(--border);border-radius:12px;background:var(--surface-2);min-width:0;overflow-wrap:anywhere}
.support-v2-manager .support-r3-ticket-heading{display:flex;justify-content:space-between;gap:10px;align-items:start;flex-wrap:wrap}
.support-v2-manager .support-r3-ticket-identity{min-width:0;flex:1 1 190px;display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 9px}
.support-v2-manager .support-r3-ticket-num{font-size:12px;font-weight:800;color:var(--brand)}
.support-v2-manager .support-r3-ticket h4{font-size:13px;line-height:1.4;color:var(--text);margin:0}
.support-v2-manager .support-r3-item-chip{border-radius:99px;padding:5px 9px;font-size:10px;font-weight:700;border:1px solid var(--border);color:var(--text-2);white-space:nowrap}
.support-v2-manager .support-r3-item-validado{color:var(--success,var(--text-2))}
.support-v2-manager .support-r3-ticket-meta{font-size:11px;color:var(--text-3);line-height:1.5;margin:7px 0 12px}
.support-v2-manager .support-r3-ticket-actions{display:flex;align-items:end;gap:8px;flex-wrap:wrap}
.support-v2-manager .support-r3-item-control{display:grid;gap:5px;flex:1 1 155px;min-width:150px;color:var(--text-3);font-size:11px;font-weight:650}
.support-v2-manager .support-r3-item-control select{min-height:40px;background:var(--surface);color:var(--text);border:1px solid var(--border);border-radius:9px;padding:9px 10px;font:600 12px system-ui;width:100%;max-width:100%;cursor:pointer}
.support-v2-manager .support-r3-open{min-height:40px;white-space:nowrap;flex:0 0 auto}
.support-v2-manager .support-r3-side-panel{position:sticky;top:14px}
.support-v2-manager .support-r3-side-head h3{margin-top:5px}
.support-v2-manager .support-r3-prompt-actions{display:flex;flex-wrap:wrap;gap:8px}
.support-v2-manager .support-r3-copy{width:100%;min-height:43px;background:var(--brand);color:white;border-color:transparent;font-size:12px;font-weight:700}
.support-v2-manager .support-r3-prompt-details{min-width:0;border:1px solid var(--border);border-radius:10px;background:var(--surface-2);padding:12px}
.support-v2-manager .support-r3-prompt-details>summary{cursor:pointer;font-size:12px;font-weight:700;color:var(--text);line-height:1.5}
.support-v2-manager .support-r3-prompt-details textarea{width:100%;max-width:100%;box-sizing:border-box;min-height:210px;max-height:420px;margin-top:10px;border:1px solid var(--border);border-radius:9px;background:var(--surface);color:var(--text);padding:12px;font:12px/1.55 ui-monospace,Consolas,monospace;resize:vertical;overflow-wrap:anywhere;white-space:pre-wrap}
.support-v2-manager .support-r3-guidance{padding:13px;border:1px solid var(--border);border-radius:11px;background:var(--surface-2)}
.support-v2-manager .support-r3-guidance strong{font-size:12px;color:var(--text)}
.support-v2-manager .support-r3-guidance p,.support-v2-manager .support-r3-empty-prompt{font-size:12px;color:var(--text-3);line-height:1.55;margin:6px 0 0}
.support-v2-manager .support-r3-no-results{padding:20px 12px;border:1px dashed var(--border);border-radius:12px;display:grid;justify-items:start;gap:10px;color:var(--text-2);font-size:13px}
.support-v2-manager .support-r3-page :is(select,input,button,summary,textarea):focus-visible{outline:2px solid var(--brand);outline-offset:2px}
@media(max-width:1100px){.support-v2-manager .support-r3-workspace{grid-template-columns:1fr}.support-v2-manager .support-r3-side-panel{position:static}}
@media(max-width:640px){.support-v2-manager .support-r3-overview,.support-v2-manager .support-r3-list-panel,.support-v2-manager .support-r3-side-panel{padding:14px;border-radius:13px}.support-v2-manager .support-r3-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.support-v2-manager .support-r3-overview-top{flex-direction:column;gap:12px}.support-v2-manager .support-r3-status-label{width:100%;min-width:0}.support-v2-manager .support-r3-filterbar{grid-template-columns:minmax(0,1fr) auto}.support-v2-manager .support-r3-search{grid-column:1/-1}.support-v2-manager .support-r3-ticket-actions{flex-direction:column;align-items:stretch}.support-v2-manager .support-r3-item-control,.support-v2-manager .support-r3-open{width:100%;flex:auto}.support-v2-manager .support-r3-count{font-size:11px}}
@media(max-width:360px){.support-v2-manager .support-r3-filterbar{grid-template-columns:1fr}.support-v2-manager .support-r3-search{grid-column:1}.support-v2-manager .support-r3-metrics>div{padding:11px}}
@media(prefers-reduced-motion:reduce){.support-v2-manager .support-r3-progress span{transition:none}}

/* CHAMADOS-ST3-01 — layout isolado para lista/gestao dos tres status */
.support-v2-manager .support-st3-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}
.support-v2-manager .support-st3-bulk{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:12px 14px;margin:10px 0;border:1px solid var(--border);border-radius:14px;background:var(--surface)}
.support-v2-manager .support-st3-bulk-toggle{display:inline-flex;align-items:center;gap:7px;font-size:12px;color:var(--text);cursor:pointer}
.support-v2-manager .support-st3-bulk-toggle input,.support-v2-manager .support-st3-row-checkbox input{width:17px;height:17px;accent-color:var(--brand);cursor:pointer}
.support-v2-manager .support-st3-selected{font-size:12px;color:var(--text-3);margin-left:auto}
.support-v2-manager .support-st3-bulk-select{display:flex;align-items:center;gap:8px;white-space:nowrap;font-size:12px;color:var(--text-2)}
.support-v2-manager .support-st3-bulk-select select,.support-v2-manager .support-st3-row-state select{min-width:0;max-width:100%;min-height:40px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--text);padding:7px 10px;font-size:12px}
.support-v2-manager .support-st3-bulk button{min-height:40px;border-radius:10px}
.support-v2-manager .support-st3-ticket-row{display:grid;grid-template-columns:auto minmax(0,1fr) minmax(145px,190px);align-items:center;gap:12px;border:1px solid var(--border);background:var(--surface);border-radius:14px;padding:9px 12px;min-width:0}
.support-v2-manager .support-st3-ticket-row .support-manager-ticket{width:100%;border:0;box-shadow:none;background:transparent;padding:6px 4px;min-width:0}
.support-v2-manager .support-st3-ticket-row .support-manager-ticket:hover{background:transparent}
.support-v2-manager .support-st3-ticket-row:hover{border-color:var(--border-strong);background:var(--surface-2)}
.support-v2-manager .support-st3-row-checkbox{display:flex;align-items:center;justify-content:center;min-width:24px}
.support-v2-manager .support-st3-row-state{display:grid;gap:5px;font-size:11px;color:var(--text-3)}
.support-v2-manager .support-st3-pagination{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-top:12px;font-size:12px;color:var(--text-2)}
.support-v2-manager .support-st3-ticket-row :is(select,input,button):focus-visible,.support-v2-manager .support-st3-bulk :is(select,input,button):focus-visible{outline:2px solid var(--brand);outline-offset:2px}
@media(max-width:760px){.support-v2-manager .support-st3-bulk{align-items:stretch}.support-v2-manager .support-st3-selected{margin-left:0}.support-v2-manager .support-st3-ticket-row{grid-template-columns:auto minmax(0,1fr)}.support-v2-manager .support-st3-row-state{grid-column:2;max-width:100%}.support-v2-manager .support-st3-row-state select{width:100%}.support-v2-manager .support-st3-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:440px){.support-v2-manager .support-st3-bulk-select{width:100%;justify-content:space-between}.support-v2-manager .support-st3-bulk-select select{flex:1}.support-v2-manager .support-st3-bulk [data-bulk-apply]{width:100%}.support-v2-manager .support-st3-metrics strong{font-size:20px}.support-v2-manager .support-st3-metrics span{font-size:10px}.support-v2-manager .support-st3-metrics button{padding:10px 7px}}